The Venezuelan Hotel Continental Altamira has identified the need to improve both the visual design and usability of its website and booking system. These improvements include:

These updates aim to offer a smoother and more pleasant user experience, increase customer satisfaction and optimise the management of reservations and hotel services.

The hotel's website is designed to maximise the booking process, highlighting it as the main priority when entering the site. It then offers a brief description of the hotel, providing visitors with a general context about its location and distinctive features.

After the introduction, the site presents a detailed section on the rooms and services available, allowing users to explore the accommodation options and amenities offered. Finally, the website culminates with a presentation of the hotel's event facilities, such as conference rooms and celebration spaces, highlighting the hotel's capabilities to host meetings and special events.

This structure ensures that visitors can easily find and access the most relevant information, from initial booking to details about services and events.

The booking process is detailed below, highlighting the main steps and phases involved in its development:

The user can enjoy a consistent and seamless booking experience on both the desktop and mobile versions of the website. This approach ensures that functionality and design are consistent across different devices, providing an intuitive and accessible interface on any platform.

The visual result of the mobile booking process is shown below, highlighting how the design has been adapted to offer an optimised and efficient experience on mobile devices. This design takes into account the specific limitations and features of smartphones, ensuring easy navigation and effective interaction with the booking system.